Agent Summit Registration Open: Sponsored by Smart Autocare

Bourbon Tasting: Sponsored by Maximus Auto Group

Headshot Lounge: Sponsored by Endurance Dealer Services

Lobby Lounge and Massage Station: Sponsored by NAE/NWAN

Registration: Sponsored by Smart Autocare

Headshot Lounge: Sponsored by Endurance Dealer Services

Lobby Lounge and Massage Station: Sponsore by NAE/NWAN

Sponsored by Portfolio

Speaker:

• Randy Crisorio, President and CEO, United Development Systems and Advisory Board Chair

As F&I agents, we live in a resilient industry. As products and profit segments fade, they are quickly replaced by new and innovative products that have been multiplying for years. Credit insurance is all but gone as GAP and, yes, GAP Play, emerged as an F&I staple. Think Tire & Wheel, or "Tire Alone" or "Just Wheel." Cosmetic Repair anyone? This session brings us a panel of three forward thinking experts on this subject to address some historical product innovations and a look ahead to what our future might have waiting.

Moderator:

•  John Barbero, Metro Tech Auto

Panelists:

• Bill Breindel, Vehicle Admin Services
• Kelly Price, NAE/NWAN
• Tony Wanderon, National Auto Care

Sponsored by CareGard

It would seem that F&Iproduct sales and profits on the drive are for the chosen few.  Not true at all!  It’s just that so little effort and process dedicated  to capture this plus gross is committed that nothing happens.  Do your Dealers offer Prepaid Maintenance through service staff?  Offer PaintlessDent Repair  to arrivals with fresh dings?  Scan nice wheels that have been scraped for refurbishing?  It all comes down to a systematic process called a “Service Menu”. You will want to start today.

Speaker: 

• Don Reed, CEO, DealerPRO Training

Sponsored by StoneEagle F&I

Have you recognized that dealers expect your good counsel as to how your F&I products are presented and promoted on their website? Are you aware of the variety of dealer-options on this subject and have you taken a position? In this session, an industry expert will clarify the options and explore best case scenarios.

Speaker:

• Joe St. John, Head of Digital Retail, AutoFi

Reception: Sponsored by AutoXcel

Bourbon Tasting: Sponsored by Maximus Auto Group

Registration: Sponsored by Smart Autocare

Headshot Lounge: Sponsord by Endurance Dealer Services

Lobby Lounge and Massage Station: Sponsored by NAE/NWAN

Sponsored by Capital Processing Systems

Sponsored by GSFSGroup

We are pleased to have the NADA Vice President of Regulatory Affairs address the important compliance challenges of the day.  At every turn, new governmental and media challenges emerge to optional dealer financing and voluntary protection products. Mr. Metrey will critique the critiques and will explain how dealers can improve the customer experience and stay within the lanes of compliant application.

Speaker:

• Paul Metrey, Vice President of Regulatory Affairs and Chief Regulatory Counsel for Financial Services, Privacy and Tax, NADA

This session was crafted to address retail compliance issues at its core.  State and Federal regulations begin to apply on the sales floor shortly after the prospective guest arrives and rapidly grows hair as the uninformed desking staff does their thing.  Many Desk Managers are untrained and never worked as an F&I Manager.  It’s 2020 and we have to fix the problem.  It will enhance F&I results in the process.

Speaker:

• John Tabar, Vice President of Training, United Development Systems/BBDS

Sponsored by Continental Warranty

Sponsored by StoneEagle F&I

Every Agent has experienced manufacturer manipulation that favors branded products, lender incentives and practices that box Dealers in to promote their product lineup plus the issue of Provider Agent Bypass.  There is no better legal team than Bartle & Marcus to address these three critical issues that impact our business.  Be informed –Practices affecting your business may not be legal!

Speakers:

• Matthew Bartle and David Marcus, Partners, Bartle & Marcus LLC

Bourbon Tasting Sponsored by Maximus Auto Group

Sponsored by Smart Autocare

Sponsored by Capital Processing Systems

Sponsored by Portfolio

Sponsored by Portfolio

Speaker:

• Randy Crisorio, President and CEO, United Development Systems and Advisory Board Chair