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Featured Presentation: Watering the Service Drive

August 30
1:00 PM - 1:45 PM

Ritch Wheeler
Eagle Training Academy

Paul Dosescu
Automotive Training Academy by Assurant

It would seem that F&I product sales and profits on the drive are for the chosen few.  Not true at all!  It’s just that so little effort and process is dedicated to capturing this additional gross profit, and as a result nothing happens.  Do your Dealers offer Prepaid Maintenance through service staff?  Offer Paintless Dent Repair to arrivals with fresh dings?  Scan nice wheels that have been scraped for refurbishing?  It all comes down to a systematic process called a “Service Menu”.  You will want to start presenting menus in the drive today