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Featured Presentation: Confronting Challenges in the F&I Office

August 31
1:25 PM - 2:10 PM

Paul D. Metrey
National Automobile Dealers Association

We are pleased to have the NADA Senior Vice President of Regulatory Affairs address the important compliance challenges of the day.  At every turn, new governmental and media challenges emerge to optional dealer financing and voluntary protection products. Mr. Metrey will critique the critiques and will explain how dealers can improve the customer experience and stay within the lanes of compliant application